OUR SERVICES

IT Resolve is a trusted IT consulting company that provides scalable services to suit diverse business environments. We understand that when dealing with your business IT infrastructure, trust is a major element of any decision. We aim always to provide you with the flexibility you need, while always presenting recommendations that we believe to be in the best interest of your business. By taking the time to discuss these proposals, we ensure you feel comfortable to make informed decisions for the road forward. In doing this, we partner with you to see your business thrive.

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Managed Service Plans

Reliable, well maintained business servers and networking systems are pivotal to the efficient and effective running of your business.

 

At IT Resolve we understand that technology down time is costly to your business. Our Managed IT Service Plans are a proactive approach, minimising business interruption and ensuring your business systems are operating at their best. 

We offer tailored, scalable plans that are designed to fit your business needs, all rolled into one simple monthly payment. 

In your Managed IT Service Plan you may choose to include:

  • Continuous monitoring of server and network systems

  • Regular computer health checks

  • Enterprise grade antivirus subscription

  • Business applications (MS365) and backup subscriptions

Not sure exactly what you might need? We offer a free 1hr initial Zoom consultation to discuss your business needs, accompanied by a costed proposal for your consideration.

 
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Long-range and Complex Networks

When networks are set up well and working properly, they are amazing for ensuring all our valuable technology tools are talking to each other and effectively integrated. Whether you are needing network access across acres of agricultural land, throughout industrial sheds or across complex office structures, we have the solution.

 

At IT Resolve we work to ensure all your technology tools are working together to enhance your experience, whether for home, educational or business purposes.

 

With extensive experience setting up, using, maintaining and troubleshooting wireless and wired connections, including long range and complex systems, we work with you to devise a networking solution that best meets your individual needs.

  • Long range wireless network bridging and coverage

  • Internet strengthening and extension, eliminating communication blackspots

  • Work from home and remote accessibility with different solutions

  • Virtual Private Network connections via the internet

  • Local Area Networks using wired and wireless technologies

  • Site-to-site connectivity

Click below or call us to book a phone appointment to discuss your needs.

 
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Networked Security Cameras

When you run a business productivity, safety and security are some of your highest concerns. Are you staff following Workplace Health and Safety guidelines? Is expensive equipment being stolen? Are you staff continuing to work diligently while not being watched?

 

At IT Resolve we understand that these are real concerns. Our clients with networked security cameras have enjoyed various benefits, including:

  • Lower WorkCover claims

  • Deterring crimes of 'convenience'

  • Being able to supply footage to police for investigation

  • Improved management from one central location

  • Increased productivity, with the ability to address any staffing concerns

 

Our experience includes installing scalable networked security systems in retail, agribusiness and industrial settings, including solar powered applications well away from any buildings.

Book an appointment today to discuss your business environment and needs.

 
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Computer Troubleshooting

At IT Resolve we understand how frustrating it can be when technology doesn’t do what you expect it to, whether you are a home user, business employee or business owner.

With over 20 years of experience in the information technology industry, we work to promptly diagnose computer issues and develop a workable solution to get you back up and running as soon as possible.

Simply register your issue in our helpdesk below and we will be in contact soon to get you back up and running.





Computer Health Check

Like any machine, we have found that computers work best when given a little TLC every now and then. A regular Computer Health Check is a simple way to ensure you get the best life out of your PC or laptop.





Security Audit

Cyber security is changing so fast. Best practice in IT security 3 years ago is no longer necessarily secure. Need an independent view of the vulnerabilities in your system? We provide you with a detailed report, along with a costed proposal that provides solutions to any concerns found.

 
 
 
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ICT Manual

 

Many cyber insurance companies will expect that your business has a copy of the company ICT Manual (detailing the network, subscriptions and passwords). This is a key document when key personnel are absent to know who to contact, or how to access, crucial systems that keep your business moving forward. 

Cloud-based Phone Systems

 

A cloud-based phone system is ideal for facilitating work from home arrangements, without needing to divert calls to personal mobiles. We tailor a scalable package to suit your business needs.

Computer Hardware

 

We have a small selection of hardware available for purchase through our website. These are items we find to be excellent quality and standard specifications that make them useful in most business environments. Click through to our shop to browse these options. 

If you have a more specific need that you cannot find out our site, it is likely we can still help you. Through our Australia-based suppliers we have access to a wide range of desktop computers, laptops, networking equipment, security cameras and more. Contact us with what you're looking for, and we'll provide an obligation free quote.

Not sure what you need? Click on 'Find Out More' to see our computer purchasing guide.