Computers and Security

Computer running slow? Or you have been locked out of your email account? Doing some strange things since a forced update?

At IT Resolve we understand how frustrating it can be when technology doesn’t do what you expect it to, whether you are a home user, business employee or running your own small business.

With over 20 years of experience in the information technology industry, we work to quickly diagnose computer issues and develop a workable solution that is affordable and gets you back up and running quickly.

Operating both within business hours and after hours, you can be confident that we’ll be able to provide affordable help at a time that fits around your busy schedule.

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• Computer Diagnosis and Repair

• Computer System Maintenance

• Virus Removal and Protection

• Data Backup and Recovery

• Email Setup and Management

• System Setup and Optimisation

• Remote Support

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View our PRICE GUIDE or CONTACT US for a quote or to book an appointment.

Physical & Virtual Servers

Reliable, well maintained business servers (including virtual servers) are pivotal to the efficient and effective running of your business.

At IT Resolve we understand that technology down time is costly to your business. We offer a range of services, including one-off repairs, monitoring and maintenance contracts, to suit your business and budget needs.

Over 20 years of experience across South East Queensland and the Darling Downs regions means we are well equipped and confident to quickly understand your business environment to provide sound advice and support across a range of technological areas.

Now based in Nambour, we provide on-site and remote support to businesses and professionals. With technical support offered both within business hours and after hours at no extra cost, you can be confident that our utmost priority is maintaining continuity of business function wherever possible, and minimising the impact of technical issues when it’s not, at an affordable price.

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• Set up and transfer to virtual server environment

• Monthly monitoring contracts, so you remain well informed

• Monthly maintenance contracts, a proactive approach to minimising down time and optimising performance

• Diagnosis and repair of unexpected issues

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View our PRICE GUIDE or CONTACT US for a quote or to book an appointment.

Networks

When networks are set up well and working properly, they are amazing for ensuring all our valuable technology tools are talking to each other and effectively integrated. But how frustrating is it when the computer isn't talking to the printer, or the files you need to access are on a different device?

At IT Resolve we work to ensure all your technology tools are working together to enhance your experience, whether for home, educational or business purposes.

With extensive experience setting up, using, maintaining and troubleshooting wireless and wired connections, we work with you to devise a networking solution that best meets your individual needs.

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• Servers, computers, printers, scanners, phones, cameras

• Wireless and wired connections

• Remote accessibility with different solutions

• Virtual Private Network connections via the internet

• Local Area Networks using wired and wireless technologies

• Site-to-site connectivity

• Long range wireless network bridging and coverage

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View our PRICE GUIDE or CONTACT US for a quote or to book an appointment.

Business Technology Optimisation

Does my business technology system need to be so complex? Am I spending too much on technology (or not enough)? Servers and their software cost a fortune, is there a better way?

These are all common questions, especially for small businesses looking to optimise their resources. And it is wise to periodically review your business practice, particularly in your use of technology. There are so many wonderful resources available that can save you serious time and money, but having the time to analyse each option to make informed decisions can be difficult.

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Whether you’re starting a new business venture, growing or shrinking a current business venture, or simply want to review and make sure you’re still getting the best value for money, IT Resolve can help.

We offer a range of services, including licencing, software rental and business technology review where we take a realistic view of your current and future computer, server and network needs to develop a proposed road forward that is both affordable and optimises your business resources.

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• Complete business technology review

• Month-to-month licencing of software (potentially saving you thousands in upfront costs)

• Monitoring and maintenance contracts that minimise unexpected IT support costs

• Business hours and after hours appointments and support available at no extra cost

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View our PRICE GUIDE or CONTACT US for a quote or to book an appointment.